Chefline Ltd is committed to protecting the privacy of individuals. If you provide us with personal details about yourself, we will NOT pass that information to any other third party unless required to do so by law.

Our web site offers opportunities for visitors to request information and services. When giving us your details, you have the option of asking us not to contact you with details of special offers. If you have asked to be on our mailing list and you then change your mind, we respect your right to have your name removed from our mailing list at any time for any reason.

If you request exclusion from our mailing list, the only email you will receive from us will be notifications any order you have placed with ourself.

Security policy:

Our secure server software (SSL) is the industry standard and is amongst the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit or debit card number, name and address so that it cannot be read as the information travels over the Internet. Therefore anyone 'listening' to traffic en route can make no sense of the number.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.chefline.co.uk in your browser address window. A small locked padlock will also appear in your browser - you will see this when you enter your personal and credit card details at our secure checkout.

What are cookies and its use?

Cookies are tiny text files stored on your computer when you visit certain web pages. chefline.co.uk uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at chefline.co.uk you need to have all cookies enabled. Most computers are sold with 'cookies' enabled but below we show you how to turn on 'cookies' should you need to.

Please note: 'Cookies' cannot harm your computer and do not contain any personal or private information.

To determine the type and version of web browser you use to access the Internet:

    * For PC computers: Click on 'Help' or 'Settings' at the top of your browser window and select the 'About...' option.

    * For Mac computers: With the browser window open, click on the apple menu and select the 'About' option.

How to check cookies are enabled for PCs

Microsoft Internet Explorer 6.0 *

 Click on 'Tools' at the top of your browser window and select the 'Internet options' option. Then click on the 'Privacy' tab.

    * Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.

Microsoft Internet Explorer 5.0

    * Click on 'Tools' at the top of your browser window and select the 'Internet options' option. Then click on the 'Security' tab.

    * The default selection, 'Medium', supports cookies but you can click on the 'Custom Level' button to check. Scroll down until you see the word 'Cookies' and verify that the button next to 'Enable' is selected in both options.

Microsoft Internet Explorer 4.0

    * Click on 'View' at the top of your browser window and select the 'Internet options' option. Then click on the 'Advanced' tab.

    * Scroll down until you see the word 'Cookies' and verify that the button next to 'Always accept cookies' is selected.

Netscape Communicator 7.0

    * Click on 'Edit' at the top of your browser window and select the 'Preferences' option.

    * Scroll down until you see cookies under 'Privacy & Security' and select 'Enable cookies for the originating web site only'.

Netscape Communicator 4.0

    * Click on 'Edit' at the top of your browser window and select the 'Preferences' option. Then click on 'Advanced'.

    * Select the radial button next to 'Accept all cookies' and click 'OK'.

Netscape Navigator 3.0

    * Click on 'Options' at the top of your browser window and select the 'Network Preferences' option.

    * Click on the 'Protocols' tab and ensure that the box next to 'Accepting a Cookie' is unchecked.